This privacy policy sets out how we use and protect any information that you give us when you use this website (or our funeral services).

G McAllister is committed to ensuring that your privacy is protected. If we ask you to provide certain information for our funeral services (or by using this website) by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

We may occasionally change this policy by updating this webpage/document. You should check this webpage from time to time to ensure that you are happy with any changes. This policy is effective from 25th M.a0
y 2018.

What data do we collect?

We may collect the following information about you:

• Your personal details such as your name
• Address & post code
• Email address (on website)
• Funeral service preferences i.e. disposal type, specific arrangements

What do we do with the information?

We obtain this information to understand your needs and carry out your wishes as accurately as possible. We may also keep this information for the following purposes:

• Internal record keeping/reference
• Improving our services
• We may occasionally send you promotional emails about new products or special offers (GC?)
• We may need to contact you via email/phone/post throughout the funeral arrangements with you

How do we keep your information secure?

As we are dedicated to ensuring all information we hold is safe, we have put in place important physical, clerical and managerial processes to protect our families – for both information held on our website and our individual branches. This included ensuring the information provided by you is kept in a safeguarded environment and/or protected via locked equipment.

Use of cookies & web enquiries

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. However, cookies do not store personal data specific to you on our website or otherwise.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org

If you have made an enquiry on our website, we will only contact you in accordance with both this policy and any requests you have made within the enquiry i.e. if you have asked us to contact you via phone etc.

Links to other websites

Our website may contain links to other websites of companies we are associated with. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

As mentioned above, should you wish to discuss, restrict, remove or amend any personal information we hold for you, you can contact Alan McAllister, General Manager via email: [email protected] post: 155-159 Station Road, Shotts, ML7 4BQ or telephone: 01501 822 612. Should you wish access to all the data we hold regarding you specifically, we expect delay in no longer than 30 days. We can, however, refuse an access request if we find that the request is “manifestly unfounded or excessive”.

If you wish to make a complaint about how your personal data is being utilised by G McAllister or any of the third parties we connected to or how your existing complaint has been handled, you have the right to lodge a complaint with us (using the details provided above) or directly with the supervisory authority. You can contact the Information Commissioners Office are as follows, report a concern on the website: https://ico.org.uk/concerns/handling/ telephone: 0303 123 1113 and post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.